What is BTHelpBrowser.exe?
BTHelpBrowser.exe is an executable exe file which belongs to the mcci+McciBrowser process which comes along with the BT Broadband Desktop Help Software developed by Alcatel-Lucent software developer.
If the BTHelpBrowser.exe process in Windows 10 is important then you should be careful while deleting it. Sometimes BTHelpBrowser.exe process might be using CPU or GPU too much. If it is malware or virus it might be running in the background.
The .exe extension of the BTHelpBrowser.exe file specifies that it is an executable file for the Windows Operating System like Windows XP, Windows 7, Windows 8, and Windows 10.
Malware and viruses are also transmitted through exe files. So we must be sure before running any unknown executable file on our computers or laptops.
TIP: If you are facing System related issues on Windows like registry errors or files being deleted by virus or System crashes we recommend downloading PC software which scans your Windows PC for any issues and fixes them with a few steps.
Now we will check if the BTHelpBrowser.exe file is a virus or malware? Whether it should be deleted to keep your computer safe? Read more below.
Is BTHelpBrowser.exe safe to run? Is it a virus or malware?
Let’s check the location of this exe file to determine whether this is a legit software or a virus. The location of this file and dangerous rating is
File Location / Rating : C:Program Files (x86)BT Broadband Desktop Helpbtbb
To check whether the exe file is legit you can start the Task Manager. Then click on the columns field and add Verified Signer as one of the columns.
Now look at the Verified Signer value for BTHelpBrowser.exe process if it says “Unable to verify” then the file may be a virus.
|File Location||C:Program Files (x86)BT Broadband Desktop Helpbtbb|
|Software||BT Broadband Desktop Help|
Over All Ratings for BTHelpBrowser.exe
If the developer of the software is legitimate, then it is not a virus or malware. If the developer is not listed or seems suspicious, you can remove it using the uninstall program.
Based on our analysis of whether this file is a virus or malware we have displayed our result below.
Is BTHelpBrowser.exe A Virus or Malware: BTHelpBrowser.exe .
How To Remove or Uninstall BTHelpBrowser.exe
To remove BTHelpBrowser.exe from your computer do the following steps one by one. This will uninstall BTHelpBrowser.exe if it was part of the software installed on your computer.
- If the file is a part of a software program, then it will also have an uninstall program. Then you can run the Uninstaller located at directory like C:Program Files>Alcatel-Lucent>BT Broadband Desktop Help >mcci+McciBrowser> BTHelpBrowser.exe_uninstall.exe.
- Or the BTHelpBrowser.exe was installed using the Windows Installer then to uninstall it Go to System Settings and open Add Or Remove Programs Option.
- Then Search for BTHelpBrowser.exe or the software name BT Broadband Desktop Help in the search bar or try out the developer name Alcatel-Lucent.
- Then click on it and select the Uninstall Program option to remove BTHelpBrowser.exe file from your computer. Now the software BT Broadband Desktop Help program along with the file BTHelpBrowser.exe will be removed from your computer.
Frequently Asked Questions
How do i stop BTHelpBrowser.exe process?
In order to stop the bthelpbrowser.exe process from running you either have to uninstall the program associated with the file or if it’s a virus or malware, remove it using a Malware and Virus removal tool.
Is BTHelpBrowser.exe a Virus or Malware?
As per the information we have the BTHelpBrowser.exe might be a virus or malware because even a good file might be infected with malware or virus to disguise itself. So follow our tutorial above to check it.
Is BTHelpBrowser.exe causing High Disk Usage?
You can find this by opening the Task Manager application ( Right-click on Windows Taskbar and choose Task Manager) and click on the Disk option at the top to sort and find out the disk usage of BTHelpBrowser.exe.
Is BTHelpBrowser.exe causing High CPU Usage?
You can find whether BTHelpBrowser.exe is using Full CPU by opening the Task Manager application. Now find the process and check the CPU usage percentage.
Is BTHelpBrowser.exe causing High Network Usage?
If the BTHelpBrowser.exe has High data Usage, you can find this by opening the Task Manager windows app and find the process and check the Network Usage column percentage.
How to check GPU Usage of BTHelpBrowser.exe?
To check whether the BTHelpBrowser.exe is causing high GPU usage, open the Task Manager window and look for the BTHelpBrowser.exe process in the name column and check the GPU usage column.
I hope you were able to learn more about the BTHelpBrowser.exe file and how to remove it. Also, share this article on social media if you found it helpful.
Let us know in the comments below if you face any other BTHelpBrowser.exe related issues.